Shipping policy

1. Introduction

Thank you for choosing Mid-Tier Defense. We understand the significance of timely order deliveries to our customers. This Shipping Policy details our shipping practices and processes.

2. Order Processing Time

Once you place an order, allow 1-2 business days for your order to be processed before it ships. Our team diligently handles each order to ensure swift dispatch.

3. Shipping Methods and Duration

Our standard shipping methods are designed to ensure prompt delivery after dispatch. However, the exact delivery time can vary based on the shipping option you select during checkout and your location.

4. Shipping Costs

Shipping costs are determined by the weight of your order, your selected shipping method, and your location. All relevant shipping costs will be provided at checkout before your purchase is finalized.

5. Tracking Your Order

After dispatch, you'll receive a shipping confirmation email with your tracking number. This number lets you monitor your shipment's progress.

 6. Signature Service

For the security of your package, some shipments from us require a signature upon delivery. This ensures your order is delivered directly to you and prevents theft or misplacement.

7. Address Changes and Undeliverable Packages

Ensure your shipping address is correct before finalizing an order. If a change is needed post-order, contact us immediately. While we will try, we can't guarantee the address will be updated in time for shipment.

For packages returned due to incorrect or undeliverable addresses, the buyer is responsible for any additional shipping costs to resend the package.

8. Contact Us

For any inquiries or concerns about this Shipping Policy or your order, please contact our customer service team at info@mid-tierdefense.com